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Secure Transactions

For online payments by credit, debit or prepaid card, we work with Viva Wallet.

"Recognizing the importance of the security of electronic payments, Viva Wallet is a licensed Payment Institution by the Bank of Greece (decision no. 280/3/23-7-2018 Official Gazette B 3010/25-7-2018), and manages securely card payment transaction details, in accordance with the regulatory framework of the card transaction security management standard.

The same basic principles of confidentiality and privacy that govern banking apply equally to Viva Payments. Viva Services has received PCI Data Security Standard (PCI DSS) certification, and implements the prescribed security policy which is evaluated with continuous checks by a certified auditor. To ensure the confidentiality of the data transfer, the EV SSL-128bit encryption protocol is used. Access to Viva Payments systems is controlled by state-of-the-art firewalls and malicious attack detection systems (Intrusion Detection and Denial of Service Protection Systems).

All Viva Wallet services are done through secure connections with 256 bit SSL certificates. More information on the security of Viva Wallet transactions can be read at

For their own safety, users should also treat all information they disclose as confidential and confidential and not disclose it to unauthorized third parties.

Transactions via credit cards are made with Viva Payments' security system, utilizing the infrastructure it has as an Electronic Money Institution licensed by the Bank of Greece and certified according to the PCI-DSS security standard.